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Terms & Conditions
Company means Essential 6 Limited whose registered company number is 06198592 and Vat registration number is 941 5345 29.
Registered office is 1 Marble Court Business Park, Lymington Road, Torquay, Devon, TQ1 4FB.
Client means Organisation, Delegate or Person named on confirmation email for whom the Company has agreed to provide the Training Course(s) to and in accordance with these terms and conditions.
1.0 Supply of Training Courses
1.1 The Company shall provide Training Courses generally in accordance with these conditions.
1.2 The Client shall request a Training Course or Consultancy service by requesting verbally or by email.
1.3 No booking will be deemed accepted by The Company, until confirmed in writing by the Company.
1.4 The Company may at any time without notifying the Client make any changes to the Training Course or postpone, cancel or discontinue the Training Course booked, without liability to the Client. The Client will then be booked on an appropriate alternative Training Course at no extra Charge.
1.5 The Company reserves the right to refuse or restrict anyone from attending its Training Course(s).
1.6 Course outlines are correct at time of going to print.
1.7 On occasions, telephone conversations may be recorded in order to enhance the service we give to you.
1.8 Verbal agreement, submission of online booking via company website/ email constitutes a legally binding agreement, whereby all terms and conditions herein are applicable.
1.9 The Company may at any time terminate the Contract by giving written notice to the Client, if the Client commits any breach of the Terms and Conditions stated.
2.0 Charges and Cancellation Fees
2.1 Unless any special terms agreed, the Client shall pay the Company`s Standard Charges and any additional sums which are agreed between the Company and the Client for provision of the Training Course(s)/Consultancy Services within 10 days of the date of the Company`s invoice in respect of a late booking but in any event prior to the commencement of the Training Course.
2.2 All prices quoted are subject to interest at the rate of 8% over Natwest Bank then current base rate from the due date of payment.Once the Company`s Standard Charges and any other additional sums which are agreed between the Company and the Client for the provision of the Training Course(s)/Consultancy Services or other services have been paid, then all of the money paid by the Client is non-refundable unless specific terms are agreed in writing between the Company and the Client.
2.3 Prices are correct at the time of going to print but may be subject to change without notice given to the Client.
2.4 The Company shall be entitled to invoice the Client in respect of the Training Course(s)/Consultancy Services requested upon receipt of email instruction or via telephone instruction, post/fax or on-line medium.
2.5 Should circumstances mean that you have to cancel or rearrange your Training Course(s)/Consultancy Services) the following charges will apply:
- More than four weeks prior to the course start date – No Fee
- Two to four weeks prior to the course date – 50% of the course fee
- Less than two weeks prior to the course – Full fee
2.6 The Client must inform the company in the first instance if the Training Course(s)/Consultancy Services are going to be cancelled or rearranged. All cancellations/ rearrangements shall be submitted to the Company in writing and clarification shall be sought by the Client from the Company to ensure that this instruction has been received or the above charges shall be payable.
2.7 Course certification documents will be released on receipt of payment in full.
2.8 VAT is payable on all transactions at the current UK rate for all customers in the UK or European Union.
3.1 Except in respect of death or personal injury caused by the Company`s negligence, or as expressly provided in these Conditions,the Company shall not be liable to the Client for any reason of any representation (unless fraudulent), or any implied warranty,condition or other term, or any duty at common law, or under the express terms of the Contract of any loss of profit or any indirect,special or consequential loss, damage, costs, expenses or other claims (whether caused by negligence of the Company its servants or agents or otherwise) which arise out of or in connection with the provision of the Training Course and the entire liability of the company under or in connection with the Contract shall not exceed the amount of the Company`s charges for the provision of the Training Course except as expressly provided in these conditions. The Company shall not be liable to the Client or be deemed in breach of contract by reason of any delay or failure to perform any of the Company`s obligations in relation to the Training Course if this was due to any cause beyond the Company`s reasonable control. The Client is responsible for data submitted via online, email booking and communications.
4.0 On-Site Courses
4.1 The Client is responsible for providing adequate facilities for on-site courses. Should facilities not meet requirements (for example, with regards to Health & Safety); the Company reserves the right to terminate an event at full charge to the Client.
5.0 Intellectual Property Rights
5.1 All Intellectual property rights arising in or arising out of or in connection with our services shall be owned by the Company.
5.2 All training and course materials are the exclusive property of the Company.
5.3 Essential 6 is a Registered ® Trademark under the Trade Marks Act 1994 of Great Britain and Northern Ireland, the mark shown has been registered under No: 2540786 as of the date 2 July 2010 in the name of Essential 6.
6.0 The Law
6.1 These terms and conditions and all other expressed terms of the contract shall be governed and constructed in accordance with the laws of England and Wales.
7.0 Replacement Certificates
7.1 Where an error is present on the certificate and course paperwork has been completed correctly, a free replacement certificate will be issued for all errors raised with Essential 6 Ltd within 10 business days of posting date of certificates. Errors raised after this time may be subject to an administration fee.
7.2 Where an error is present on the certificate due to a misprinting of information by the delegate on the original course paperwork, an administration fee will be chargeable.
7.3 Any missing delegate certificates must be identified within 10 business days of posting date of certificate batch.
7.4 Delegates must complete all course paperwork to receive a certificate. All Essential 6 Ltd decisions will be final in relation to the issuance of certificates.
Who We Work With
Some background text about the types of organisations Essential 6 Work With.